Frequently Asked Questions

What's included in the box?

The Equirestore Pro includes the 8-head massage gun, 8 interchangeable massage heads, a USB charging cable, and a complete user manual with safety guidelines and usage protocols.

How long does the battery last?

The Equirestore Pro provides 3 to 4 hours of continuous use per charge depending on intensity level. A full recharge takes approximately 2 hours.

How long should each session last?

The device is optimized for 5-minute sessions per muscle group. It will automatically shut off after each session as a safety measure. Simply power it back on to continue treating another area.

Where should I avoid using it?

Avoid all bony areas such as joints, the spine, and the face. Focus on large muscle groups: hindquarters, shoulders, back, and neck muscles. Always start at the lowest speed setting and monitor your horse's reactions.

What are the speed and mode options?

The device offers 30 adjustable intensity levels (1,600 to 3,000 RPM) and 9 specialized modes including Competition Mode for pre-event warm-up, Recovery Mode for post-training, and Chronic Pain Mode for senior horses.

What is the return policy?

We offer a full 30-day money-back guarantee. If the Equirestore Pro does not meet your expectations for any reason, contact us within 30 days of delivery for a complete refund — no questions asked.